FAQs
We ship all across the Dominican Republic from Santo Domingo. If you're in another Caribbean location, feel free to message us and we’ll see how we can help.
We process your order within 24 to 48 business hours. Delivery usually takes 1–3 business days, depending on your location.
Absolutely! You have up to 10 days after receiving your order to request an exchange. Just make sure the item must not be worn, used, stained, or washed and in its original packaging with all tags attached.
Check out our Size Guide for detailed measurements and tips. Still unsure? Send us a message and we’ll help you find your perfect fit.
Yes, we accept returns within 10 days of delivery as long as the item is in perfect condition. Email us at hello@shopmoovrd.com to start the process.
We accept credit and debit cards and Apple Pay. Contact us for other payment methods. All payments are 100% secure.
You can reach us at hello@shopmoovrd.com, via Instagram DM, or through our contact form. We’ll get back to you as soon as possible.